About Us

Finding the Clinic

The clinic is located inside Tower 42, Signature by Regus, 6th floor, Room 602 with access via 25 Old Broad Street. Upon arrival, you’ll be welcomed by the Concierge team, who will direct you to the client waiting area and direct you to the lifts.

Arrival Time

I recommend arriving a few minutes early to allow time for registration and, if needed, to complete a consultation form via on line. Late arrivals may reduce your treatment time or require rescheduling, depending on availability.

Bookings & Cancellations

Appointments can be booked in person, online, by phone, or via email.
I kindly ask for at least 48 hours’ notice for any changes or cancellations. Late cancellations or missed appointments will incur a £50 fee.

Health Conditions

Please notify me at the time of booking of any medical conditions or medications you’re currently taking. On the day of your treatment, a consultation form must be completed to ensure your safety and achieve the best results. For certain health conditions, written medical clearance from your GP may be required prior to treatment.

Pregnancy Policy

If you are pregnant, please inform me when booking so we can tailor your experience accordingly. In line with our safety policy, no treatments are offered during the first 12 weeks of pregnancy.

Gift Vouchers

Gift Vouchers are available both in-clinic and online. They are valid for 12months. Vouchers are non-transferable and cannot be exchanged for cash or products.

Returns Policy

Products purchased from DIVINE Skin Science can be returned or exchanged within 14 days with proof of purchase, provided they are unopened and in their original, undamaged packaging.